POLICY

Hi!

Thanks for visiting our shop.

Please bear in mind that all items are handmade, unique and once-off creations.

SHIPPING COST: 12€ in Italy, 15€ Europe

SHIPPING TIME: The shipping needs between 6 and 15 days in Europe, between 14 and 30 days in the rest of the world. 

We ship only in Europe, with tracking, if you are interested in upgrading your shipping method please contact us.

We will pack carefully and ship your order to your address once we have received the payment normally within 2-3 days.

We do accept refunds only if there has been an error in the shipment and if you notify us within 3 days of receiving your order. Unfortunately, the cost of shipping to return the item cannot be refunded. We will refund via Paypal without the original postage charges. In the unlikely event of lost package, Gang Of Ducks doesn’t take any responsibility for that.

All personal information will be kept private and be used strictly for shipping and billing purposes.

Gang Of Ducks does consider special requests and, if possible, will be happy to collaborate with you for special deliveries.

If you have any other questions please don’t hesitate to contact us at shop@gangofducks.com

We don't ship outside UE as the costs are too high.
If you really like to buy from our store from outside UE please contact us at
shop@gangofducks.com

Outside UE shipping may be subject to import duties and tax. Additional charges must be at the Customer’s expense. Gang Of Ducks has no control over these charges and accepts no responsibility for any additional overseas costs.

All the international orders will be delivered via "Mailboxes Etc." which allows you to have the legal certification of shipments and the tracking of you order service.

Best,Gang.